Tenant Handbook


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Maintenance Requests

Standard and special requests for service may be requested via www.shorenstein.com/angus or calling the

Management Office at 215 567 7412.

 

Response time to request are basically categorized into the following:

  • Emergency (water leak, electrical problem) – immediate response.
  • HVAC – 15/30 minutes.
  • Cleaning request – assigned to evening crew – or if critical – 30/60 minutes.
  • Special Services – depending on availability of staff, typically same day.

After normal business hours, security personnel at the main lobby answer the phones. The officer can log your request for the next day or handle it immediately, if urgent.

 

If you have a problem or are not satisfied with the service you have received/requested, please contact the

Building Management Office immediately at 215 567 7412.

TENANT SERVICES

VISITOR ACCESS

BE PREPARED

EMERGENCY PREPAREDNESS

We invite you to learn how to implement your own emergency preparedness plans by using the resources from our PREP website.

PREPARIS

Take advantage of additional training and resources to build your knowledge and preparedness. Sign in to Preparis to view the multimedia training presentations.

LIFE SAFETY & SECURITY

Become familiar with the life safety information specific to your building and location. Sign in to Building Safety Solutions to view the multimedia presentation that will help you in a crisis event.

SAFETYMAX

Purchase first aid supplies and emergency provisions and sign up for CPR, FA, AED training on our custom order site with corporate pricing, product guidelines, and other tools.